Bitrix24
A Leading CRM To Boost Your Customer Success
Bitrix24 is an all-in-one online collaboration, automation, and marketing software platform for businesses of all kinds. It is designed to be seamlessly integrated into all your business processes and provides complete tools for management, collaboration, and communication
Our Bitrix24 Services
Bitrix24 Implementation
Implementation of Bitrix24 CRM to help you meet your business needs
- CRM configuration to support the management of leads, deals, quotes, invoices, and the entire sales process
- HR management
- Task and project management setup
- Events management
- Intra-organization and public communication
- IP-telephony (VOIP)
- Licenses procurement and support
Integration & Automation
Automation of your vital business functions and 3rd-party integrations
- Automation of your marketing with efficient tracking of all the leads across the funnel stages
- Lead capturing from numerous sources, including your website, social channels, and landing pages
- End-to-end sales automation, including payment integration
- Various third-party integrations to introduce efficiency to your day-to-day operations.
- Automated insight generation to provide your data on the most crucial aspects of your business
Support & Service Automation
Set up of your service desk to enable higher retention, cross-sell and upsell
- Set up of your helpdesk/ service desk over a variety of channels
- Automated task and ticket pipelines with intelligent ticket routing
- Telephony and call center setup along with agent teams setup
- Automated reporting on the performance of customer service team
Key Features
- Collaboration Tools
- Project Management
- Customer Relationship Management
- Document Management
- Intranet & Extranet
- Time Tracking
- Workload Management
- Automation & Workflows